Spa, Steam, Sauna and Entry (test and trace) Guidance 

2.1.3  Saunas and steam rooms 

– Maximum capacity should be restricted to 50%. For example, a sauna designed for 4 people should only be used by 2 people at the same time. 
– Facilities should operate with 2m social distancing, including marked seating points in each room. 
– Guests should be given fixed times and staggered slots to enter the sauna or steam room. For example, a sauna with a normal capacity for 4 individuals offers an appointment time of 12.00 - 12.15. Up to 2 individuals may book this slot. They must arrive at 12.00. They may leave and re-enter at any time but the sauna must be vacated by everyone at 12.15. 
– Where technically possible, increase air flow and air changes to the maximum possible. 
–Ensure that saunas, steam rooms and any equipment are cleaned regularly, at the beginning and end of the day and at regular intervals in-between, this will be every 2hours as determined by the risk assessment

Hydrotherapy pools - capacity should be managed so as to take account of any special needs of the clients. If social distancing cannot be maintained due to immediate safety concerns, close proximity contact should be kept to a minimum by those not part of the same household or social support bubble. All customers are asked to shower before and after using the Spa.

2.1.4. Supporting Test and Trace

Continued opening up of the economy and public services is reliant on NHS Test and Trace being used to minimise transmission of the virus. In order to ensure that businesses and local services are able to remain open, we will be mandating that organisations in designated sectors must:

● ask at least one member of every party of customers or visitors (up to 6 people) to provide their name and contact details

● keep a record of all staff working on their premises and shift times on a given day and their contact details

● keep these records of customers, visitors and staff for 21 days and provide data to NHS Test and Trace if requested

● display an official NHS QR code poster from 24 September 2020, so that customers and visitors can ‘check in’ using this option as an alternative to providing their contact details

● adhere to General Data Protection Regulations

This includes clubs providing team sporting activities, indoor sport and leisure centres, outdoor swimming pools and lidos, and sports and massage therapists, and services provided for social and recreational purposes in youth and community centres, and village halls.

Each sport/ NGB will determine in their action plan or guidance the process their sport will go through to enable test and trace efforts to happen by providing the way in which all information on participants will be collected at both training and matches.

In addition, the hospitality sector will be required to ensure that anyone visiting pubs, restaurants and other venues provides their contact information or checks in using the official NHS QR code before being allowed entry to the venue.

Any designated venue that is found not to be compliant with these regulations will be subject to financial penalties. It is vital that relevant venues comply with these regulations to help keep people safe, and to keep businesses open.

Designated venues will need to keep records of customers, visitors and staff for a period of 21 days and make them available when requested by NHS Test and Trace or local public health officials to help contain clusters or outbreaks.

You can find out more about these requirements here: Maintaining records of staff, customers and visitors to support NHS Test and Trace.